Returns & Exchanges
Cole Haan Saudi Arabia offers a flexible return policy allowing you to return unworn and undamaged items within 15 days of delivery. We ensure a seamless process to provide you with a worry-free shopping experience for all our premium footwear and accessories.
Initiate Your Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and submit your request.
Package Your Items
Place the items in their original Cole Haan packaging, ensuring all tags are attached and the product is in its original condition.
Schedule a Pickup
Our courier partner will contact you within 48 hours to arrange a convenient time and location for collecting your return package.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to the original payment method or as store credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing